Rematching
All about rematching and how it works
- What is rematching?
- My Santa never pulled my information, where do I sign up to be a rematch recipient?
- My Santa never marked shipped. What do I need to do to be rematched?
- My Santa claimed they sent something, but I've received nothing. What do I do?
- Do I need to sign up to be a rematch Santa to be eligible to be rematched?
- How will I know if I've been rematched?
- When will rematching happen?
- I want to be a rematch Santa. How do I do that?
- I signed up to be a rematch Santa. Will I receive another gift?
- How will I know if I'm a rematch Santa?
- When do I need to ship my rematch gift by?
- I signed up for more than one rematch, will they all be in the same round?
- Can I sign up to be a rematch Santa after rematching begins?
- Can I change the number of rematch gifts I am willing to give?
- What happens when there aren't enough rematch Santa volunteers?
- How can I cancel being a rematch Santa?
- Being a rematch Santa in a zero credit exchange
- I am a rematch Santa and my rematch giftee received a gift from their original Santa. What should I do?
- Which exchanges need the most rematchers?
- I signed up to be a rematch Santa, but wasn't assigned a rematch giftee even though there are still users without gifts. Why?
- What do I do if I am rematched as a giftee and I do not receive a gift from my rematch Santa?
- What happens if I do not receive a gift from my original Santa and I am not rematched?
- I am a rematch giftee and I received a gift from my original Santa. What should I do?
- How do I cancel being a rematch Santa if I have not yet been assigned a rematch giftee?
- How do I provide shipping proof as a rematch Santa?
- What is the shipping deadline for rematchers?