Reddit Gifts Exchanges
All about the exchanges
Frequently Asked Questions
- Is the person I am gifting to the same person who is gifting to me?
- What is the difference between regular and plus (tiered) exchanges?
- How much should I spend in a regular exchange?
- How much should I spend in a zero credit exchange?
- Is my shipping preference guaranteed?
- My giftee has a new Reddit account or no posting history.
The Reddit Gifts Basics
- ★ Quick links to important pages
- What is Reddit Gifts?
- How can I participate?
- Who or what is a "Santa"?
- What or who is a “giftee”?
- What is “r/SS”?
About the Exchanges
- When do the exchanges happen?
- Can I sign up for an exchange more than once?
- How much am I expected to spend?
- Do I have to use my real name?
- Are we required to ship internationally?
- Why do you want my phone number?
Managing Your Exchanges
- How do I change my shipping or matching preference?
- How do I change my likes and dislikes?
- Can I cancel my participation?
- How do I mark the gift I’m sending as shipped?
- How do I mark my gift as received?
- I received an additional gift from my Santa. How do I update my post?
Exchange Credits
- ★ What do I need to do to complete an exchange and get my credits back?
- How are the exchange credits calculated?
- What are tiered (or Plus) exchanges?
- What are zero credit exchanges and how are they different?
- Why do I have an exchange with "0" credits awarded?
- My credit breakdown says +1 on a completed exchange. Where are my buy-in credits?
Shipping Your Gift
Rematching
- What is rematching?
- When will rematching happen?
- I want to be a rematch Santa. How do I do that?
- I signed up to be a rematch Santa. Will I receive another gift?
- How can I cancel being a rematch Santa?
- How will I know if I'm a rematch Santa?
Gift Gallery, Awards, and Trophies
Reddit Gifts Support
- I missed the sign ups. Can I still get involved?
- I wasn't matched for an exchange. Why not?
- What if I cannot meet the shipping deadline?
- My Santa said the gift will be late. Should I wait to report no gift?
- Why am I still receiving shipping reminder emails? I shipped!
- My exchange is under ongoing exchanges but it should be complete. What do I do?