Reddit Gifts Exchanges
All about the exchanges
Frequently Asked Questions
- Is the person I am gifting to the same person who is gifting to me?
- What is the difference between regular and plus (tiered) exchanges?
- How much should I spend in a regular exchange?
- How much should I spend in a zero credit exchange?
- Is my shipping preference guaranteed?
- My giftee has a new Reddit account or no posting history.
The Reddit Gifts Basics
- ★ Quick links to important pages
- What is Reddit Gifts?
- How can I participate?
- Who or what is a "Santa"?
- What or who is a “giftee”?
- What is “r/SS”?
About the Exchanges
- When do the exchanges happen?
- Can I make a suggestion for an exchange?
- Can I sign up for an exchange more than once?
- How much am I expected to spend?
- Do I have to reveal myself to my giftee?
- Are we required to ship internationally?
Managing Your Exchanges and Using the Website
- How do I edit my gallery post after I have already thanked my Santa?
- I received part of my gift. Should I post it in the gallery or wait until the other part arrives?
- How do I change my shipping or matching preference?
- How do I change my likes and dislikes?
- Can I cancel my participation?
- How do I mark the gift I’m sending as shipped?
Exchange Credits
- ★ What do I need to do to complete an exchange and get my credits back?
- How are the exchange credits calculated?
- What are tiered (or Plus) exchanges?
- What are zero credit exchanges and how are they different?
- Why do I have an exchange with "0" credits awarded?
- My credit breakdown says +1 on a completed exchange. Where are my buy-in credits?
Shipping Questions
- How do I send a gift through the mail?
- Am I required to get a tracking number?
- Can I ship from an online retailer straight to my giftee?
- Any tips for shipping internationally?
- Can I deliver my gift in person if I live close to my giftee?
- Where can I find my giftee's phone number?
Rematching
- What is rematching?
- My Santa never pulled my information, where do I sign up to be a rematch recipient?
- My Santa never marked shipped. What do I need to do to be rematched?
- My Santa claimed they sent something, but I've received nothing. What do I do?
- Do I need to sign up to be a rematch Santa to be eligible to be rematched?
- How will I know if I've been rematched?
Gift Gallery, Awards, and Trophies
Reddit Gifts Support
- I missed the sign ups. Can I still get involved?
- I wasn't matched for an exchange. Why not?
- What if I cannot meet the shipping deadline?
- My Santa said the gift will be late or I know my gift is on the way. Should I wait to report no gift?
- Why am I still receiving shipping reminder emails? I shipped!
- My exchange is under ongoing exchanges but it should be complete. What do I do?