What are tiered (or Plus) exchanges?


In tiered (or Plus) exchanges, participants have the option to spend more than one credit to be matched with other participants who are also willing and able to invest more credits in the exchange.

On matching day, first taking your shipping preference into account, we will then match with you with someone in your credit tier. If we are unable to honor your shipping preference in your chosen tier, you will be moved to the next highest tier of participation until we are able to match you successfully.

Elf matching is available in all exchanges but you can not choose both Elf matching and a multiple credit tier. You may only opt in to one or the other. 

Upon successfully completing the exchange, you will receive back all of the credits you used to buy into the exchange, plus one credit. 

Please note that matching in a higher tier or matching as an Elf does not guarantee a better gift. 

Powered by Zendesk