What happens to people who don’t ship a gift or mark a gift received?


They will be sent many email reminders. Ultimately, people who don’t ship a gift or mark their gift received are banned from future exchanges.

In the case of a giftee not reporting the gift received, credits and trophies for the Santa will be released when we close the exchange roughly a month after the shipping deadline. To expedite the process of receiving credit for the exchange, Santas can always submit proof of shipping directly from the exchange page. We will review your proof in the order that it was received. You will receive an emaili when your proof has been reviewed. 

Rematchers who do not ship a gift are banned from rematching as both a giver and a receiver. 


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