How will I know if I'm a rematch Santa?

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Much like on matching day, you'll get an email when you're assigned a new rematch giftee. If you do not receive a notification of rematching within 3 weeks of the exchange's original shipping deadline, please check on the rematch page for the exchange and be sure that our emails are not being filtered into your spam folder.

If you are one of the awesome Santas who decide to be a rematcher for a zero credit exchange, please note that for these exchanges, we often have more rematchers than we need, so please be aware that you might not be matched if you sign up as a rematcher. However, we always need more rematchers for credited exchanges if you don't get matched in a zero credit exchange and still want to give!

 

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