Can I cancel my participation?

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It depends on when you attempt to cancel. We understand that life sometimes gets in the way of good intentions. Any time before matching begins you may cancel. Once matching is underway, you can not cancel your participation.

If you would like to cancel your participation before Matching Day, make sure you are logged in and go to your Exchanges page located here and click on the ongoing exchange you would like to cancel participation for. Click the "cancel participation" button.

 

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